All a la carte existing orders must be cancelled a maximum of 24 hours after placing your order. You must reach out to our team within 24 hours of placing your order to cancel for a full refund. If you place your order and more than 24 hours have pas
No refunds will be processed for subscription orders once they are processed. If you need to cancel an order once your Subscription has been processed or charged, please reach out to Customer Service at [email protected]. Customer's receive an ema
No perishable food product may be returned once it has left the store. Returns on unopened shelf-stable products are accepted within one week of purchase with original receipt so long as they are in good condition. Refunds may be offered where a prod
Our preset meals packs meals cannot be swapped. By purchasing this product you're agreeing to let our experts choose your meals.
Stolen packages are not the responsibility of Ketolibriyum. At this time we are providing contactless delivery for your safety. It is your responsibility to pay attention to text ETA notifications/tracking link sent via email and text. We are not res
All orders are processed in accordance with our delivery day schedules. You will receive an order confirmation after placing your order and an email or SMS notification when your order is out for delivery. If you are receiving a courier delivery, yo