Retail Returns & RefundsUpdated a year ago
No perishable food product may be returned once it has left the store. Returns on unopened shelf-stable products are accepted within one week of purchase with original receipt so long as they are in good condition.
Refunds may be offered where a product was purchased with a defect or quality issue. To request a refund for a food item, you must ensure to bring the issue to the attention of our staff within one week of purchase either in-store or online. Original proof of payment must be provided with either paper receipt or email receipt. Once approved a refund can be sent to the original payment method within 2 – 5 business days. After 7 days, only store credit will be applied for any issues with perishable and shelf stable products.
For issues relating to online pick-up orders please reach out to [email protected] and our team will be happy to assist you.