All About Ordering & Delivery
Our Order deadlines
To ensure you get your order when you want it, please note our weekly order deadlines. Please note delivery options are based on postal codes. For more information click here. Tuesday Delivery: Deadline is Thursday at 8:59 PM. Thursday Delivery: Dead
Shipping Policy
All orders are processed in accordance with our delivery day schedules. You will receive an order confirmation after placing your order and an email or SMS notification when your order is out for delivery. If you are receiving a courier delivery, yo
How to Order With Us
To order with us, you can either place an order online, or shop in-store. Our stores are open seven days a week and do not require pre-orders. If you want to shop online, you simply need to fill your cart with delicious food, and head to checkout. Fr
Where We Deliver
We're so happy you're interested in ordering with us! We deliver within Ontario and Quebec. You can view our delivery map here. The delivery information will be displayed on the left hand side. Please note at this time all orders for delivery must be
What are your shipping fees?
We currently delivery for $14.95 to most areas. Some areas farther may pay shipping up to 24.95. Select areas receive delivery for $5. All delivery fees are calculated at checkout.
Can I select my delivery time?
If you receive your order via home delivery, you will receive an ETA text or email the night before delivery, as well the day of with a tracking link and a POD text/email. If you receive your order via courier, you will receive a tracking link from t
What if I won't be home during delivery?
As our food is delivered in insulted boxes, they can be left at your door. If you prefer to have your order left at the door when you're away, you can email us to add a note to your order stating this preference. If our drivers feel it is unsafe to l
Tracking Your Order on Delivery Days
If you are waiting to receive a delivery, firstly we recommend double checking your order confirmation to ensure you have the correct delivery date. If you receive courier delivery, you should have received a tracking link to find your delivery from
Can I request a specific time frame for delivery?
Currently, we are unable to accommodate specific delivery time requests as our delivery schedules are determined by our third-party courier partners. Unfortunately, this means we lack direct control over the exact delivery times. We appreciate your u
How do I add delivery instructions for my apartment building?
To add specific delivery instructions to your account / order, please reach out to our team with all the details and we will ensure they are added to your account.