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Clean Cravings Kitchen (Ketolibriyum) logo

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All About Subscriptions

Editing Your Order after the charge

Typically once an order has processed, it is too late to make any changes. However if it has been less than 24 hours since you placed the order, we may be able to help. Please reach out to our team with your request. Subscription orders cannot be edi

Edit your meal selections in your subscription

Start by Logging into your account with us first here. If you have more than one Subscription click Manage Subscription on the one you wish to Manage. Click here to watch a short video on subscription management. If you are on a customizable meal pac

Updating Your Payment Method On Your Subscription

If you received a notification saying your subscription couldn't process, or you need to update your credit card, you will need to do so directly from your account. Our team cannot do this for you for security reasons. Please login into your subscrip

Add a discount to your subscription

Scrolling down once in your subscription account page, you will see a discount code area. Here is where you can add discounts. If you have a gift card to apply please let us know below that you need more help as subscriptions cannot have gift cards a

Skip a week on your subscription

To skip your order once logged in with us, click manage subscription. You will see the SKIP option for your next order right at the top. To skip multiple orders, select ‘View Scheduled Orders’. You can skip up to 5 orders in a row.

Pause your subscription

To pause your order there is an option at the bottom of your subscription account page once you're logged in. With pausing, you can select a date up to two months into the future to pause your subscription. You need to select a date, otherwise the ne

Change your delivery address on your subscription or change your delivery date

As this time, customers cannot change their address or delivery date, instead our team will assist you with this. Please contact us to change your delivery date or address.

Add extra products onto your subscription order

Once logged in you can scroll down and see some extra goodies offered. There is an EXPLORE ALL ADD ON PRODUCTS button where you can search all our add ons. Watch this short video on how to add extra products to your Subscription order/ account https:

How Do Subscriptions Work?

Our subscriptions are a no commitment, easy way to eat healthy and save. While not required to shop with us, there are additional weekly savings. We have three meal packages to choose from, all are available on a weekly, or bi-weekly subscription. Wi