Our London store is open Monday to Friday 10:00 AM to 6:00 PM and weekends 10:00 AM to 5:00 PM. Our Oakville store is open Monday to Friday 11:00 AM to 7:00 PM and weekends 10:00 AM to 7:00 PM.

Our London store is open Monday to Friday 10:00 AM to 6:00 PM and weekends 10:00 AM to 5:00 PM.&#xA0;Our Oakville store is open Monday to Friday 11:00 AM to 7:00 PM and weekends 10:00 AM to 7:00 PM. &#xA0;

Our Store Hours

Preordering is not required to shop in-store. Our stores are open 7 days a week and stock all items available online, plus exclusive in-store only goodies. You can pop in any day of the week to pick up food, snacks, baked-goods and more, all 100% glu

Preordering is not required to shop in-store. Our stores are open 7 days a week and stock all items available online, plus exclusive in-store only goodies. You can pop in any day of the week to pick up food, snacks, baked-goods and more, all 100% gluten-free. To view our store hours and locations,<a href="https://ketolibriyum.ca/pages/retail" rel="noopener noreferrer" target="_blank">&#xA0;click here.</a>If you do wish to pre-order, you can simply fill your cart online with all the delicious food you like, and at checkout, select the store you wish to pick up from. Pick up is always free from our retail stores.

Shopping In-Store

Chat with us! Our team will get back to you within 24 hours during business days.

Send an email to our customer experience team. We're here to help!

Clean Cravings Kitchen (Ketolibriyum)

All About Shopping In-Store

FAQs

Are you a subscription service?

How much preparation is required?

How do I reheat my food?

My favourite meal came off the menu. Will it be back?

Discounts and Promotions

Gift Cards

Disposing of the Ice Packs

Recycling Our Packaging

Fridge / Shelf Life of Food

Yum Rewards

How Our Meal Packages Work

Finding Your Preset Package Eating Guide

Choosing Your Meal Selections

Can I Customize The Preset Package

All About Meal Packages

Our Order deadlines

Shipping Policy

How to Order With Us

Where We Deliver

What are your shipping fees?

Can I select my delivery time?

What if I won't be home during delivery?

Tracking Your Order on Delivery Days

Can I request a specific time frame for delivery?

How do I add delivery instructions for my apartment building?

All About Ordering & Delivery

Freezer Friendly

Heating Instructions

How does your Menu work?

When does your menu change?

What nutrition information is provided?

Our Protein Sourcing

Gluten-Free Offerings

Our Keto Offerings

What if I am allergic to something or don't like an ingredient in the meals?

When Does The Menu Change

Salt Level in Meals

Nut Allergies

Halal Products

Diabetic Friendly

GMOs

All About Our Food

Editing Your Order after the charge

Edit your meal selections in your subscription

Updating Your Payment Method On Your Subscription

Add a discount to your subscription

Skip a week on your subscription

Pause your subscription

Change your delivery address on your subscription or change your delivery date

Add extra products onto your subscription order

How Do Subscriptions Work?

All About Subscriptions

Keto Diet frequent asked questions

5 Reasons To Eat Low-Carb Even If You're Not Keto

Eating for Weightloss

Mediterranean Meals Vs. Keto Meals for Weightloss

All About Keto

One Time Order cancellation/refund

Subscription Order Cancellation

Retail Returns & Refunds

Pre-Set Meal Packages

Lost / Stolen Packages

Refund & Cancellation Policy